Company Debuts New Brand for Technology Platform, Products & Services that Delivers Customers More Choice, HD, Speed, Convenience and Control
SOUTH BURLINGTON, Vt., June 20, 2011 /PRNewswire/ -- Comcast, Vermont's leading provider of entertainment, information and communications products and services, today announced the launch of Xfinity in the state. The company is rolling out the new brand for its technology platform and products - Xfinity TV, Xfinity Internet and Xfinity Voice, which delivers increased Internet speeds, more On Demand and HD choices as well as converged services like 150,000 choices of "anytime, anywhere" online entertainment with XfinityTV.com.
Brattleboro, Rutland and Bennington are the first areas in Vermont that are enjoying the benefits of Xfinity after completing a Digital Network Enhancement project that allowed the company to deliver a significant amount of new programming, including a massive expansion to over 100 high-definition (HD) channels, along with more than 25,000 On Demand choices a month including 6,000 in HD. The Digital Network Enhancement project will continue across the state of Vermont on a rolling basis in the coming months.
Additionally, the company recently completed a statewide launch of a new on-screen program guide that delivers a faster, more user-friendly experience for the company's digital TV customers and paves the way for future enhancements. The company has also launched the popular Xfinity TV and Xfinity Mobile apps, both of which are examples of Comcast's ongoing commitment to deliver more choice and more control to its customers through its Xfinity services.
"Xfinity represents the future of our company and it's a promise to our customers that we'll keep innovating," said Mary McLaughlin, Senior Vice President of Comcast's Western New England Region, which includes Vermont. "It also demonstrates our commitment to continually enhance our products and services so our customers can enjoy the best entertainment and communications choices wherever, whenever and however they want."
Xfinity is the culmination of years of work to transition Comcast's network and products to a platform that provides:
* 50 Mbps download speeds today, increasing to 100+ Mbps and even faster in the future
* 100+ HD channels, 6,000+ HD choices and the best HD picture quality available
* 50 to 70 foreign language channels
* 25,000+ On Demand choices
* XfinityTV.com, offering 150,000 choices of "anytime, anywhere" online entertainment
* Future cross-platform and mobile applications, such as Caller ID to the TV, myDVR Manager (which allows customers to schedule their DVRs remotely via phone or the internet), AnyRoom DVR, and the ability to change TV channels using the Xfinity TV app and an iPad.
Comcast is also committed to providing a superior customer experience and recently introduced expanded business hours at its six service centers across Vermont, redesigned its self-install kits to make them even easier for customers to use, and also introduced a Triple Play Self-Install-Kit, a first of its kind offering that enables customers to choose the time that is best for them to install their own Xfinity TV, Xfinity Internet and Xfinity Voice services.
These improvements are complemented by Comcast's Customer Guarantee, the company's promise that it will hold its products, service and employees to the highest standards. The Customer Guarantee makes clear what customers should expect of Comcast, and backs it up with a 30-day money-back guarantee on services, and credits or complimentary services if the company is late for an appointment or doesn't fix a problem the first time.
Since entering Vermont in November 2006, Comcast has aggressively expanded its services across the state, investing in its advanced fiber-optic network to bring broadband services to previously unserved homes and businesses and partnering with local communities. The company has extended its network by more than 1,500 miles in Vermont since 2006 and has launched numerous advanced services including Digital Cable with On Demand, HD, Digital Video Recorders, Comcast High-Speed Internet service, Digital Voice, and the company's Business Class suite of voice, Internet and cable television services for small and medium-sized businesses. In addition, Comcast offers programming of special interest to Vermonters, like Vermont Public Television programming and University of Vermont hockey and basketball games. Comcast also assists local non-profit organizations in Vermont with financial, in-kind and employee volunteer support and has provided over $3 million in cash and in-kind support to Vermont organizations since 2006.
About Comcast Corporation
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is one of the nation's leading providers of entertainment, information and communications products and services. Comcast is principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential and business customers. Comcast is the majority owner and manager of NBCUniversal, which owns and operates entertainment and news cable networks, the NBC and Telemundo broadcast networks, local television station groups, television production operations, a major motion picture company and theme parks.
SOURCE Comcast Cable
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